MEDICAL ADMINISTRATIVE ASSISTANT
CERTIFICATION: NHA-CMAA
PROGRAM COSTS: Varies
COURSE CONTACT HOURS: 375
PROGRAM DURATION: 6 Months
EXTERNSHIP AVAILABLE: Yes
Tyler Junior College TJC-MA08
Download TJC Course Outline
Texas A&M TAMIU-MA08
Download TAMIU Course Outline
The Medical Administrative Assistant Professional
Medical administrative assistants primarily work in doctor’s offices, clinics, outpatient settings, hospitals, and other healthcare settings. Medical administrative assistants, medical secretaries, and medical records clerks are all positions in great demand. The growth and the complexity of the U.S. healthcare system have resulted in a substantial increase in the need for qualified
medical administrative assistants. Employment of a medical assistant is expected to grow an impressive 34% by 2030.
The Medical Administrative Assistant Program
This program covers information on the medical assisting profession, interpersonal skills, medical ethics and law, medical terminology, basics of insurance billing and coding, telephone techniques, scheduling appointments, medical records management and management of practice finances. A great course for physicians’ medical office professionals! This program prepares students to function effectively in many of the administrative and clerical positions in the healthcare industry. It provides students a well-rounded introduction to medical administration that delivers the skills students require to obtain an administrative medical assistant position or advance within their current healthcare career. This course covers the following key areas and topics:
- Interpersonal skills, medical ethics, and basic medical law
- Telephone techniques and skills for scheduling appointments
- Medical terminology
- Basics of insurance billing and coding
- Medical records management and management of practice finances
Certification Opportunities
Detailed Course Information
- An overview of the healthcare industry and expectations for a healthcare professional
- Role of the medical administrative assistant
- History of medicine, medicine and the law, medical malpractice, medical ethics, and medical practice specialties
- Ethical and legal issues, fraud abuse, and compliance
- Office and patient communication techniques, appointment scheduling and general office duties
- Technology in the healthcare environment
- Basic terminology used in the medical office
- Medical records management, confidentiality of the medical record, initiating a medical record for a new client and filing reports in the medical record
- HIPAA review and patient bill of rights and confidentiality
- Financial and practice management
- Health insurance coverage, and billing and coding procedures
- Professional fees, billing and collecting procedures, accounting systems and credit arrangements
- Medical accounting, financial statements, cost analysis, and budgets for the medical practice
- Specimen collection, laboratory safety and federal and state regulations
- Assisting with medical emergencies
- Career development
Education and Certifications
- Students should have or be pursuing a high school diploma or GED.
- Students who complete this program will have the opportunity to pursue the National Healthcareer Association (NHA) Certified Medical Administrative Assistant (CMAA).
Technical Requirements
- Windows 7, XP or Vista
- 56K modem or higher
- Soundcard & Speakers
- Firefox, Chrome or Microsoft Internet Explorer
MAC OS USERS
- Mac OS X or higher (in classic mode)
- 56K modem or higher
- Soundcard & Speakers
- Apple Safari
System will support the two latest releases of each browser. When using older versions of a browser, users risk running into problems with the course software.
- Windows Users: Firefox, Chrome, Explorer
- Mac OS Users: Safari, Chrome, Firefox
We recommend setting your screen resolution to 1024 x 768 pixels.
SUGGESTED PLUGINS
- Flash Player
- Real Player
- Adobe Reader
- Java
U.S. Department of Labor
Career Information
The information below provides helpful job information, statistics and projections for this program’s related career tracts.
| Career | Median Salary | Job Openings | Growth Rate | |
|---|---|---|---|---|
| Bookkeeping, Accounting, and Auditing Clerks | $38,390 | 186,600 | -1% to 1% | |
Description |
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| Compute, classify, and record numerical data to keep financial records complete. Perform any combination of routine calculating, posting, and verifying duties to obtain primary financial data for use in maintaining accounting records. May also check the accuracy of figures, calculations, and postings pertaining to business transactions recorded by other workers. | ||||
| Job Titles Include | ||||
| Account Clerk, Accounting Assistant, Accounting Associate, Accounting Clerk, Accounting Specialist, Accounting Technician, Accounts Payable Clerk, Accounts Payable Specialist, Accounts Payables Clerk, Accounts Receivable Clerk | ||||
Wages |
Bottom 15% | Median Salary | Top 10% | |
| United States | $23,880 | $38,390 | $59,630 | |
Employment |
current employment 2016 | projected job openings 2016 - 2026 | projected growth 2016 - 2026 | |
| United States | 1,731,000 | 186,600 | -1% to 1% | |
typical tasks |
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| New Accounts Clerks | $34,990 | 4,000 | -2% or lower | |
Description |
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| Interview persons desiring to open accounts in financial institutions. Explain account services available to prospective customers and assist them in preparing applications. | ||||
| Job Titles Include | ||||
| Administrative Assistant, Customer Service Representative, Financial Services Representative, Loan Processor, Member Service Representative, New Accounts Representative, Personal Banker, Relationship Manager, Retail Banker, Retail Service Representative | ||||
Wages |
Bottom 15% | Median Salary | Top 10% | |
| United States | $25,990 | $34,990 | $50,010 | |
Employment |
current employment 2016 | projected job openings 2016 - 2026 | projected growth 2016 - 2026 | |
| United States | 42,000 | 4,000 | -2% or lower | |
typical tasks |
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