Military Spouse: Get Medical Administrative Assistant Career Training

MyCAA-APPROVED HEALTHCARE PROGRAM

MEDICAL ADMINISTRATIVE ASSISTANT

Medical administrative assistants primarily work in doctor’s offices, clinics, outpatient settings, hospitals, and other healthcare settings.

CERTIFICATION: NHA-CMAA

PROGRAM COSTS: Varies

COURSE CONTACT HOURS: 375

PROGRAM DURATION: 4 Months

EXTERNSHIP AVAILABLE: Yes

The Medical Administrative Assistant Profession

Medical administrative assistants primarily work in doctor’s offices, clinics, outpatient settings, hospitals, and other healthcare settings. Medical administrative assistants, medical secretaries, and medical records clerks are all positions in great demand. The growth and the complexity of the U.S. healthcare system have resulted in a substantial increase in the need for qualified medical administrative assistants. Employment of a medical assistant is expected to grow an impressive 34% by 2018.

The Medical Administrative Assistant Program

This program covers information on the medical assisting profession, interpersonal skills, medical ethics and law, medical terminology, basics of insurance billing and coding, telephone techniques, scheduling appointments, medical records management and management of practice finances. A great course for physicians medical office professionals!

This program prepares students to function effectively in many of the administrative and clerical positions in the healthcare industry. It provides students a well-rounded introduction to medical administration that delivers the skills students require to obtain an administrative medical assistant position or advance within their current healthcare career. This course covers the following key areas and topics:

  • History and background of the medical assisting profession
  • Interpersonal skills, medical ethics, and basic medical law
  • Telephone techniques and skills for scheduling appointments
  • Medical terminology
  • Basics of insurance billing and coding
  • Medical records management and management of practice finances

Certification Opportunities

Detailed Course Information

  • An overview of the healthcare industry and expectations for a healthcare professional
  • Role of the medical administrative assistant
  • History of medicine, medicine and the law, medical malpractice, medical ethics, and medical practice specialties
  • Ethical and legal issues, fraud abuse, and compliance
  • Office and patient communication techniques, appointment scheduling and general office duties
  • Technology in the healthcare environment
  • Basic terminology used in the medical office
  • Medical records management, confidentiality of the medical record, initiating a medical record for a new client and filing reports in the medical record
  • HIPAA review and patient bill of rights and confidentiality
  • Financial and practice management
  • Health insurance coverage, and billing and coding procedures
  • Professional fees, billing and collecting procedures, accounting systems and credit arrangements
  • Medical accounting, financial statements, cost analysis, and budgets for the medical practice
  • Specimen collection, laboratory safety and federal and state regulations
  • Assisting with medical emergencies
  • Career development

Education and Certifications

  • Students should have or be pursuing a high school diploma or GED.
  • Students who complete this program will have the opportunity to pursue the National Healthcareer Association (NHA) Certified Medical Administrative Assistant (CMAA).

Technical Requirements

WINDOWS USERS

  • Windows 7, XP or Vista
  • 56K modem or higher
  • Soundcard & Speakers
  • Firefox, Chrome or Microsoft Internet Explorer

MAC OS USERS

  • Mac OS X or higher (in classic mode)
  • 56K modem or higher
  • Soundcard & Speakers
  • Apple Safari

SUPPORTED BROWSERS

System will support the two latest releases of each browser. When using older versions of a browser, users risk running into problems with the course software.

  • Windows Users: Firefox, Chrome, Explorer
  • Mac OS Users: Safari, Chrome, Firefox

SCREEN RESOLUTION

We recommend setting your screen resolution to 1024 x 768 pixels.

SUGGESTED PLUGINS

  • Flash Player
  • Real Player
  • Adobe Reader
  • Java

U.S. Department of Labor

Career Information

The information below provides helpful job information, statistics and projections for this program’s related career tracts.

Career Median Salary Job Openings Growth Rate
Bookkeeping, Accounting, and Auditing Clerks $38,390 186,600 -1% to 1%

Description

Compute, classify, and record numerical data to keep financial records complete. Perform any combination of routine calculating, posting, and verifying duties to obtain primary financial data for use in maintaining accounting records. May also check the accuracy of figures, calculations, and postings pertaining to business transactions recorded by other workers.
Job Titles Include
Account Clerk, Accounting Assistant, Accounting Associate, Accounting Clerk, Accounting Specialist, Accounting Technician, Accounts Payable Clerk, Accounts Payable Specialist, Accounts Payables Clerk, Accounts Receivable Clerk

Wages

Bottom 15% Median Salary Top 10%
United States $23,880 $38,390 $59,630

Employment

current employment 2016 projected job openings 2016 - 2026 projected growth 2016 - 2026
United States 1,731,000 186,600 -1% to 1%

typical tasks

  • Operate computers programmed with accounting software to record, store, and analyze information.
  • Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes.
  • Comply with federal, state, and company policies, procedures, and regulations.
  • Receive, record, and bank cash, checks, and vouchers.
  • Code documents according to company procedures.
  • Perform financial calculations, such as amounts due, interest charges, balances, discounts, equity, and principal.
  • Reconcile or note and report discrepancies found in records.
  • Perform general office duties, such as filing, answering telephones, and handling routine correspondence.
  • Access computerized financial information to answer general questions as well as those related to specific accounts.
  • Classify, record, and summarize numerical and financial data to compile and keep financial records, using journals and ledgers or computers.
  • Debit, credit, and total accounts on computer spreadsheets and databases, using specialized accounting software.
  • Match order forms with invoices, and record the necessary information.
  • Perform personal bookkeeping services.
  • Prepare and process payroll information.
  • Prepare bank deposits by compiling data from cashiers, verifying and balancing receipts, and sending cash, checks, or other forms of payment to banks.
New Accounts Clerks $34,990 4,000 -2% or lower

Description

Interview persons desiring to open accounts in financial institutions. Explain account services available to prospective customers and assist them in preparing applications.
Job Titles Include
Administrative Assistant, Customer Service Representative, Financial Services Representative, Loan Processor, Member Service Representative, New Accounts Representative, Personal Banker, Relationship Manager, Retail Banker, Retail Service Representative

Wages

Bottom 15% Median Salary Top 10%
United States $25,990 $34,990 $50,010

Employment

current employment 2016 projected job openings 2016 - 2026 projected growth 2016 - 2026
United States 42,000 4,000 -2% or lower

typical tasks

  • Answer customers' questions and explain available services, such as deposit accounts, bonds, and securities.
  • Compile information about new accounts, enter account information into computers, and file related forms or other documents.
  • Inform customers of procedures for applying for services, such as ATM cards, direct deposit of checks, and certificates of deposit.
  • Perform teller duties as required.
  • Refer customers to appropriate bank personnel to meet their financial needs.
  • Interview customers to obtain information needed for opening accounts or renting safe-deposit boxes.
  • Collect and record customer deposits and fees and issue receipts, using computers.
  • Investigate and correct errors upon customers' request, according to customer and bank records.
  • Execute wire transfers of funds.
  • Perform foreign currency transactions and sell traveler's checks.
  • Process loan applications.
  • Obtain credit records from reporting agencies.
  • Issue initial and replacement safe-deposit keys to customers, and admit customers to vaults.
  • Duplicate records for distribution to branch offices.
  • Schedule repairs for locks on safe-deposit boxes.

 

I had someone there every step of the way. They walked me through what could have been a very stressful process. It put me on a path that started an epic journey.

-Kasey, Fort Riley

Everything was easy and my advisor with The Major Group walked me through it all. This was my third time going to college and by far the least stressful enrollment process.

-Felicia, Ft. Campbell

I loved the whole process. Everyone was very helpful and made sure that the program I wanted to join was something I wanted to do. It also helped me put my goals in place.

-Crystal, Fort Riley

There was a lot of help along the way, which was great. It was smooth and everything went well.

-Elizabeth, Fort Gordon

It was easy, simple, and quick. There was someone there every step of the way to help you fill out all the required documents. I would recommend to all military spouses who want to go to school, especially if you’re a stay-at-home spouse.

-Aeisha, Hunter Army Air Field

Everything was very easy to do and got done rather quickly from start to finish.

-Anne, Schofield Barracks, Hawaii

The enrollment process was quick and easy. Lots of help when needed.

-Rita, NAS JRB Fort Worth

 

"I had someone there every step of the way. They walked me through what could have been a very stressful process. It put me on a path that started an epic journey."

-Kasey, Fort Riley

"Everything was easy and my advisor with The Major Group walked me through it all. This was my third time going to college and by far the least stressful enrollment process."

-Felicia, Ft. Campbell

"I loved the whole process. Everyone was very helpful and made sure that the program I wanted to join was something I wanted to do. It also helped me put my goals in place."

-Crystal, Fort Riley

"There was a lot of help along the way, which was great. It was smooth and everything went well."

-Elizabeth, Fort Gordon

"It was easy, simple, and quick. There was someone there every step of the way to help you fill out all the required documents. I would recommend to all military spouses who want to go to school, especially if you’re a stay-at-home spouse."

-Aeisha, Hunter Army Air Field

"Everything was very easy to do and got done rather quickly from start to finish."

-Anne, Schofield Barracks, Hawaii

"The enrollment process was quick and easy. Lots of help when needed."

-Rita, NAS JRB Fort Worth

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We are proud partners with organizations that provide military spouse support and employment.

Military Spouse Employment Partnership Logo Military Spouse Mentor Logo National Military Family Association Logo Hiring Our Heroes Logo USA Cares Logo

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