MyCAA-APPROVED HEALTHCARE COURSE

PHARMACY TECHNICIAN WITH MEDICAL ADMINSITRATION

This program will prepare students to enter the pharmacy field and take the Pharmacy Technician Certification Board’s PTCB exam. Course content includes pharmacy terminology, pharmacy calculations, reading and interpreting prescriptions and defining generic & brand names drugs.

CERTIFICATION: PTCB, NHA-CMAA

PROGRAM COSTS: Varies

COURSE CONTACT HOURS: 780

PROGRAM DURATION: 6 Months

EXTERNSHIP AVAILABLE: Yes

Pharmacy Technician with Medical Administration

This program will prepare students to enter the pharmacy field and take the Pharmacy Technician Certification Board’s PTCB exam. Course content includes pharmacy terminology, pharmacy calculations, reading and interpreting prescriptions and defining generic & brand names drugs. Additionally, this program includes a Medical Administration course covering key topics such as medical ethics and law, basics of insurance billing and coding, telephone techniques, scheduling appointments, and medical records management. Key areas include:

  • Pharmacy Technician Certification Board (PTCB) Pharmacy Technician Certification
  • Medical Administrative Assistant – National Healthcareer Association (NHA) Certified Medical Administrative Assistant (CMAA) certification

Pharmacy Technician with Medical Administration Program

This comprehensive course will prepare students to enter the pharmacy field and take the Pharmacy Technician Certification Board’s PTCB exam. Course content includes pharmacy medical terminology, reading and interpreting prescriptions and defining generic and brand names drugs and much, much more! This program also includes an optional clinical externship at a local healthcare provider! This program prepares students to function effectively in many of the administrative and clerical positions in the healthcare industry. It provides students a well- rounded introduction to medical administration that delivers the skills students require to obtain an administrative medical assistant position or advance within their current healthcare career. This course covers the following key areas and topics:

  • Pharmacy calculations
  • Medical terminology specific to the pharmacy
  • Skills to read and interpret prescriptions
  • Review of the top 200 drugs
  • Skills to identify drugs by generic and brand names
  • Dosage calculations, I.V. flow rates, drug compounding, and dose conversions
  • Dispensing of prescriptions, inventory control, and billing and reimbursement
  • History and background of the medical assisting profession
  • Interpersonal skills, medical ethics, and basic medical law
  • Telephone techniques and skills for scheduling appointments
  • Medical terminology
  • Basics of insurance billing and coding
  • Medical records management and management of practice finances

Pharmacy Technician Detailed Course Information

  • The history of pharmacy and healthcare
  • Pharmacy technician role and responsibilities
  • Pharmacy technician certification and registration process
  • Types of pharmacies including the hospital pharmacy, retail practice, long-term care
  • Practice, mail order pharmacy, home care pharmacies, and others
  • Drug regulation and control
  • Pharmaceutical terminology and related anatomy
  • Parts of the prescription and labeling
  • Pharmacy calculations and math review
  • Pharmacy measures and abbreviations
  • Routes and formulations
  • Parenterals and compounding
  • Basic biopharmaceutics
  • Aseptic technique and the handling of sterile products
  • Total Parenteral Nutrition (TPN)
  • Basics of IV solutions and calculating 24-hour supply of IV solutions
  • Factors affecting drug activity
  • Information and pharmacy resources
  • Inventory management and financial issues
  • Brand names and generic drugs
  • Drug names and drug classes

Medical Administrative Assistant Detailed Course Information

  • An overview of the healthcare industry and expectations for a healthcare professional
  • Role of the medical administrative assistant
  • History of medicine, medicine and the law, medical malpractice, medical ethics, and medical practice specialties
  • Ethical and legal issues, fraud abuse, and compliance
  • Office and patient communication techniques, appointment scheduling and general office duties
  • Technology in the healthcare environment
  • Medical records management, confidentiality of the medical record, initiating a medical record for a new client and filing reports in the medical record
  • Basic terminology used in the medical office
  • HIPAA review and patient bill of rights and confidentiality
  • Financial and practice management
  • Health insurance coverage, and billing and coding procedures
  • Professional fees, billing and collecting procedures, accounting systems and credit arrangements
  • Medical accounting, financial statements, cost analysis, and budgets for the medical practice
  • Specimen collection, laboratory safety and federal and state regulations
  • Assisting with medical emergencies
  • Career development

Education and Certifications

  • Students should have or be pursuing a high school diploma or GED.
  • The Pharmacy Technician Certification Board’s (PTCB) is the national certification exam.
  • Numerous states now require PTCB certification to work as a pharmacy technician.
  • Certain national and state pharmacy technician certification exams are available.
  • Students who complete this program will have the opportunity to pursue the National Healthcareer Association (NHA)
  • Certified Medical Administrative Assistant (CMAA).

Technical Requirements

WINDOWS USERS

  • Windows 7, XP or Vista
  • 56K modem or higher
  • Soundcard & Speakers
  • Firefox, Chrome or Microsoft Internet Explorer

MAC OS USERS

  • Mac OS X or higher (in classic mode)
  • 56K modem or higher
  • Soundcard & Speakers
  • Apple Safari

SUPPORTED BROWSERS

System will support the two latest releases of each browser. When using older versions of a browser, users risk running into problems with the course software.

  • Windows Users: Firefox, Chrome, Explorer
  • Mac OS Users: Safari, Chrome, Firefox

SCREEN RESOLUTION

We recommend setting your screen resolution to 1024 x 768 pixels.

SUGGESTED PLUGINS

  • Flash Player
  • Real Player
  • Adobe Reader
  • Java

U.S. Department of Labor

Career Information

The information below provides helpful job information, statistics and projections for this program’s related career tracts.

Career Median Salary Job Openings Growth Rate
Pharmacy Technicians $30,920 37,500 10% to 14%

Description

Prepare medications under the direction of a pharmacist. May measure, mix, count out, label, and record amounts and dosages of medications according to prescription orders.
Job Titles Include
Accredited Pharmacy Technician; Billing and Quality Technician; Certified Pharmacy Technician (CPhT); Compounding Technician; Lead Pharmacy Tech, Certified Pharmacy Technician (Lead Pharmacy Tech, CPhT); Lead Pharmacy Technician (Lead Pharmacy Tech); Pharmacy Technician (Pharmacy Tech); Senior Pharmacy Technician; Technician; Technician, Inventory Specialist

Wages

Bottom 15% Median Salary Top 10%
United States $21,370 $30,920 $45,710

Employment

current employment 2016 projected job openings 2016 - 2026 projected growth 2016 - 2026
United States 403,000 37,500 10% to 14%

typical tasks

  • Receive written prescription or refill requests and verify that information is complete and accurate.
  • Prepack bulk medicines, fill bottles with prescribed medications, and type and affix labels.
  • Answer telephones, responding to questions or requests.
  • Maintain proper storage and security conditions for drugs.
  • Assist customers by answering simple questions, locating items, or referring them to the pharmacist for medication information.
  • Price and file prescriptions that have been filled.
  • Establish or maintain patient profiles, including lists of medications taken by individual patients.
  • Order, label, and count stock of medications, chemicals, or supplies and enter inventory data into computer.
  • Receive and store incoming supplies, verify quantities against invoices, check for outdated medications in current inventory, and inform supervisors of stock needs and shortages.
  • Mix pharmaceutical preparations, according to written prescriptions.
  • Operate cash registers to accept payment from customers.
  • Clean and help maintain equipment or work areas and sterilize glassware, according to prescribed methods.
  • Prepare and process medical insurance claim forms and records.
  • Transfer medication from vials to the appropriate number of sterile, disposable syringes, using aseptic techniques.
  • Supply and monitor robotic machines that dispense medicine into containers and label the containers.
Pharmacy Aides $25,240 4,700 -2% or lower

Description

Record drugs delivered to the pharmacy, store incoming merchandise, and inform the supervisor of stock needs. May operate cash register and accept prescriptions for filling.
Job Titles Include
Ancillary, Certified Pharmacist Assistant, Drug Purchaser, Front Counter Clerk, Pharmacist Assistant, Pharmacy Aide, Pharmacy Ancillary, Pharmacy Assistant, Pharmacy Cashier, Pharmacy Clerk

Wages

Bottom 15% Median Salary Top 10%
United States $18,480 $25,240 $44,380

Employment

current employment 2016 projected job openings 2016 - 2026 projected growth 2016 - 2026
United States 37,000 4,700 -2% or lower

typical tasks

  • Greet customers and help them locate merchandise.
  • Accept prescriptions for filling, gathering and processing necessary information.
  • Operate cash register to process cash or credit sales.
  • Answer telephone inquiries, referring callers to pharmacist when necessary.
  • Receive, store, and inventory pharmaceutical supplies or medications, check for out-dated medications, and notify pharmacist when inventory levels are low.
  • Unpack, sort, count, and label incoming merchandise, including items requiring special handling or refrigeration.
  • Restock storage areas, replenishing items on shelves.
  • Maintain and clean equipment, work areas, or shelves.
  • Prepare prescription labels by typing or operating a computer and printer.
  • Compound, package, and label pharmaceutical products, under direction of pharmacist.
  • Provide customers with information about the uses, effects, or interactions of drugs.
  • Process medical insurance claims, posting bill amounts and calculating copayments.
  • Calculate anticipated drug usage for a prescribed period.
  • Perform clerical tasks, such as filing, compiling and maintaining prescription records, or composing letters.
  • Prepare, maintain, and record records of inventories, receipts, purchases, or deliveries, using a variety of computer screen formats.
Medical Records and Health Information Technicians $38,040 15,800 10% to 14%

Description

Compile, process, and maintain medical records of hospital and clinic patients in a manner consistent with medical, administrative, ethical, legal, and regulatory requirements of the health care system. Process, maintain, compile, and report patient information for health requirements and standards in a manner consistent with the healthcare industry's numerical coding system.
Job Titles Include
Coder, Health Information Clerk, Health Information Specialist, Health Information Technician (Health Information Tech), Medical Records Analyst, Medical Records Clerk, Medical Records Coordinator, Medical Records Director, Medical Records Technician (Medical Records Tech), Registered Health Information Technician (RHIT)

Wages

Bottom 15% Median Salary Top 10%
United States $25,070 $38,040 $62,840

Employment

current employment 2016 projected job openings 2016 - 2026 projected growth 2016 - 2026
United States 206,000 15,800 10% to 14%

typical tasks

  • Protect the security of medical records to ensure that confidentiality is maintained.
  • Review records for completeness, accuracy, and compliance with regulations.
  • Retrieve patient medical records for physicians, technicians, or other medical personnel.
  • Assign the patient to diagnosis-related groups (DRGs), using appropriate computer software.
  • Process patient admission or discharge documents.
  • Transcribe medical reports.
  • Resolve or clarify codes or diagnoses with conflicting, missing, or unclear information by consulting with doctors or others or by participating in the coding team's regular meetings.
  • Enter data, such as demographic characteristics, history and extent of disease, diagnostic procedures, or treatment into computer.
  • Identify, compile, abstract, and code patient data, using standard classification systems.
  • Release information to persons or agencies according to regulations.
  • Plan, develop, maintain, or operate a variety of health record indexes or storage and retrieval systems to collect, classify, store, or analyze information.
  • Prepare statistical reports, narrative reports, or graphic presentations of information, such as tumor registry data for use by hospital staff, researchers, or other users.
  • Manage the department or supervise clerical workers, directing or controlling activities of personnel in the medical records department.
  • Post medical insurance billings.
  • Compile and maintain patients' medical records to document condition and treatment and to provide data for research or cost control and care improvement efforts.
Medical Secretaries $33,730 80,800 15% or higher

Description

Perform secretarial duties using specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. Duties may include scheduling appointments, billing patients, and compiling and recording medical charts, reports, and correspondence.
Job Titles Include
Admissions Coordinator, Billing Coordinator, Health Unit Coordinator, Medical Office Specialist, Medical Secretary, Patient Coordinator, Physician Office Specialist, Unit Secretary, Unit Support Representative, Ward Clerk

Wages

Bottom 15% Median Salary Top 10%
United States $23,220 $33,730 $49,730

Employment

current employment 2016 projected job openings 2016 - 2026 projected growth 2016 - 2026
United States 574,000 80,800 15% or higher

typical tasks

  • Answer telephones and direct calls to appropriate staff.
  • Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
  • Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.
  • Maintain medical records, technical library, or correspondence files.
  • Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
  • Compile and record medical charts, reports, or correspondence, using typewriter or personal computer.
  • Receive and route messages or documents, such as laboratory results, to appropriate staff.
  • Transmit correspondence or medical records by mail, e-mail, or fax.
  • Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies.
  • Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.
  • Perform bookkeeping duties, such as credits or collections, preparing and sending financial statements or bills, and keeping financial records.
  • Schedule tests or procedures for patients, such as lab work or x-rays, based on physician orders.
  • Complete insurance or other claim forms.
  • Transcribe recorded messages or practitioners' diagnoses or recommendations into patients' medical records.
  • Arrange hospital admissions for patients.

U.S. Department of Labor

Career Information

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It was easy, simple, and quick. There was someone there every step of the way to help you fill out all the required documents. I would recommend to all military spouses who want to go to school, especially if you’re a stay-at-home spouse.

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"I had someone there every step of the way. They walked me through what could have been a very stressful process. It put me on a path that started an epic journey."

-Kasey, Fort Riley

"Everything was easy and my advisor with The Major Group walked me through it all. This was my third time going to college and by far the least stressful enrollment process."

-Felicia, Ft. Campbell

"I loved the whole process. Everyone was very helpful and made sure that the program I wanted to join was something I wanted to do. It also helped me put my goals in place."

-Crystal, Fort Riley

"There was a lot of help along the way, which was great. It was smooth and everything went well."

-Elizabeth, Fort Gordon

"It was easy, simple, and quick. There was someone there every step of the way to help you fill out all the required documents. I would recommend to all military spouses who want to go to school, especially if you’re a stay-at-home spouse."

-Aeisha, Hunter Army Air Field

"Everything was very easy to do and got done rather quickly from start to finish."

-Anne, Schofield Barracks, Hawaii

"The enrollment process was quick and easy. Lots of help when needed."

-Rita, NAS JRB Fort Worth

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Military Spouse Employment Partnership Logo Military Spouse Mentor Logo National Military Family Association Logo Hiring Our Heroes Logo USA Cares Logo

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