MyCAA-APPROVED IT PROGRAM
CompTIA A+ SPECIALIST
CERTIFICATION: COMPTIA A+
PROGRAM COSTS: Varies
COURSE CONTACT HOURS: 375
PROGRAM DURATION: 6 Months
EXTERNSHIP AVAILABLE: Yes
COURSES AVAILABLE THROUGH
Tyler Junior College TJC-IT-CTA
Download TJC Course Outline
Texas A&M TAMIU-IT-CTA
Download TAMIU Course Outline
Computer Technician (CompTIA A+) Professional
Computer Technology Industry Association (CompTIA) A+ training offers a standard competency for entry-level service technicians in the computer industry. Earning CompTIA A+ Certification means that an individual possesses the knowledge, skills and customer service skills necessary to be a successful computer service technician offering a nationally-recognized and industry-recognized credential for new entrants into the field. Indeed, CompTIA A+ certification is the most widely-recognized and credible certifications available across the IT industry.
Computer Technician (CompTIA A+) Program
The CompTIA A+ course will build upon students’ existing user-level knowledge and experience with personal computer software and hardware in order to present fundamental concepts and techniques that technicians will use every day on the job. Upon completing this course, students will gain the essential skills and technical
expertise necessary to install, upgrade, configure, troubleshoot, optimize, repair and perform preventative maintenance on basic personal computer hardware and operating systems. The CompTIA A+ course provides students with the basic knowledge and skills necessary for a career in PC support. The course is designed to fully prepare students to sit for and pass the CompTIA A+ 220-1001 and 220-1002 certification exams. Course topics include installation, configuration, preventative maintenance of PC hardware components, and the basics of networking, security, virtualization, desktop imaging, and deployment. Students will also gain knowledge of diagnostic and troubleshooting processes for various types of technical issues.
Certification Opportunities
After completing this course, you should be able to:
- Describe the common features of PC hardware found on desktop and laptop computers
- Explain network hardware, protocols, and how to build a network
- Identify unique features of laptop computers and concerns specific to this type of computer
- Describe the printing process, installation, and maintenance of the most common printer types, including laser and inkjet printers
- Describe IT support operational procedures in a workplace
- Explain the features, tools, and installation options of different versions of Windows
- Operating Systems
- Identify the components of Windows Operating Systems networking, preventative
maintenance, security settings, and virtualization - Describe common security threats, security-breach prevention methods, and best
practices - Explain the network setup, security, and synchronization of mobile devices
- Describe the diagnostic and troubleshooting processes for hardware, software, networking, and security issues
- Use Microsoft Office
Technical Requirements
- Windows 7, XP or Vista
- 56K modem or higher
- Soundcard & Speakers
- Firefox, Chrome or Microsoft Internet Explorer
MAC OS USERS
- Mac OS X or higher (in classic mode)
- 56K modem or higher
- Soundcard & Speakers
- Apple Safari
System will support the two latest releases of each browser. When using older versions of a browser, users risk running into problems with the course software.
- Windows Users: Firefox, Chrome, Explorer
- Mac OS Users: Safari, Chrome, Firefox
We recommend setting your screen resolution to 1024 x 768 pixels.
SUGGESTED PLUGINS
- Flash Player
- Real Player
- Adobe Reader
- Java
U.S. Department of Labor
Career Information
The information below provides helpful job information, statistics and projections for this program’s related career tracts.
| Career | Median Salary | Job Openings | Growth Rate | |
|---|---|---|---|---|
| Bookkeeping, Accounting, and Auditing Clerks | $38,390 | 186,600 | -1% to 1% | |
Description |
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| Compute, classify, and record numerical data to keep financial records complete. Perform any combination of routine calculating, posting, and verifying duties to obtain primary financial data for use in maintaining accounting records. May also check the accuracy of figures, calculations, and postings pertaining to business transactions recorded by other workers. | ||||
| Job Titles Include | ||||
| Account Clerk, Accounting Assistant, Accounting Associate, Accounting Clerk, Accounting Specialist, Accounting Technician, Accounts Payable Clerk, Accounts Payable Specialist, Accounts Payables Clerk, Accounts Receivable Clerk | ||||
Wages |
Bottom 15% | Median Salary | Top 10% | |
| United States | $23,880 | $38,390 | $59,630 | |
Employment |
current employment 2016 | projected job openings 2016 - 2026 | projected growth 2016 - 2026 | |
| United States | 1,731,000 | 186,600 | -1% to 1% | |
typical tasks |
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| New Accounts Clerks | $34,990 | 4,000 | -2% or lower | |
Description |
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| Interview persons desiring to open accounts in financial institutions. Explain account services available to prospective customers and assist them in preparing applications. | ||||
| Job Titles Include | ||||
| Administrative Assistant, Customer Service Representative, Financial Services Representative, Loan Processor, Member Service Representative, New Accounts Representative, Personal Banker, Relationship Manager, Retail Banker, Retail Service Representative | ||||
Wages |
Bottom 15% | Median Salary | Top 10% | |
| United States | $25,990 | $34,990 | $50,010 | |
Employment |
current employment 2016 | projected job openings 2016 - 2026 | projected growth 2016 - 2026 | |
| United States | 42,000 | 4,000 | -2% or lower | |
typical tasks |
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