Military Spouse: Get Computer Technician (CompTIA A+) Career Training

MyCAA-APPROVED IT PROGRAM

CompTIA A+ SPECIALIST

Computer Technology Industry Association (CompTIA) A+ training offers a standard competency for entry-level service technicians in the computer industry.

CERTIFICATION: COMPTIA A+

PROGRAM COSTS: Varies

COURSE CONTACT HOURS: 375

PROGRAM DURATION: 6 Months

EXTERNSHIP AVAILABLE: Yes

Computer Technician (CompTIA A+) Professional

Computer Technology Industry Association (CompTIA) A+ training offers a standard competency for entry-level service technicians in the computer industry. Earning CompTIA A+ Certification means that an individual possesses the knowledge, skills and customer service skills necessary to be a successful computer service technician offering a nationally-recognized and industry-recognized credential for new entrants into the field. Indeed, CompTIA A+ certification is the most widely-recognized and credible certifications available across the IT industry.

 Computer Technician (CompTIA A+) Program

The CompTIA A+ course will build upon students’ existing user-level knowledge and experience with personal computer software and hardware in order to present fundamental concepts and techniques that technicians will use every day on the job. Upon completing this course, students will gain the essential skills and technical
expertise necessary to install, upgrade, configure, troubleshoot, optimize, repair and perform preventative maintenance on basic personal computer hardware and operating systems. The CompTIA A+ course provides students with the basic knowledge and skills necessary for a career in PC support. The course is designed to fully prepare students to sit for and pass the CompTIA A+ 220-1001 and 220-1002 certification exams. Course topics include installation, configuration, preventative maintenance of PC hardware components, and the basics of networking, security, virtualization, desktop imaging, and deployment. Students will also gain knowledge of diagnostic and troubleshooting processes for various types of technical issues.

 

Certification Opportunities

After completing this course, you should be able to:

  • Describe the common features of PC hardware found on desktop and laptop computers
  • Explain network hardware, protocols, and how to build a network
  • Identify unique features of laptop computers and concerns specific to this type of computer
  • Describe the printing process, installation, and maintenance of the most common printer types, including laser and inkjet printers
  • Describe IT support operational procedures in a workplace
  • Explain the features, tools, and installation options of different versions of Windows
  • Operating Systems
  • Identify the components of Windows Operating Systems networking, preventative
    maintenance, security settings, and virtualization
  • Describe common security threats, security-breach prevention methods, and best
    practices
  • Explain the network setup, security, and synchronization of mobile devices
  • Describe the diagnostic and troubleshooting processes for hardware, software, networking, and security issues
  • Use Microsoft Office

Technical Requirements

WINDOWS USERS

  • Windows 7, XP or Vista
  • 56K modem or higher
  • Soundcard & Speakers
  • Firefox, Chrome or Microsoft Internet Explorer

MAC OS USERS

  • Mac OS X or higher (in classic mode)
  • 56K modem or higher
  • Soundcard & Speakers
  • Apple Safari
SUPPORTED BROWSERS

System will support the two latest releases of each browser. When using older versions of a browser, users risk running into problems with the course software.

  • Windows Users: Firefox, Chrome, Explorer
  • Mac OS Users: Safari, Chrome, Firefox
SCREEN RESOLUTION

We recommend setting your screen resolution to 1024 x 768 pixels.

SUGGESTED PLUGINS

  • Flash Player
  • Real Player
  • Adobe Reader
  • Java

U.S. Department of Labor

Career Information

The information below provides helpful job information, statistics and projections for this program’s related career tracts.

Career Median Salary Job Openings Growth Rate
Bookkeeping, Accounting, and Auditing Clerks $38,390 186,600 -1% to 1%

Description

Compute, classify, and record numerical data to keep financial records complete. Perform any combination of routine calculating, posting, and verifying duties to obtain primary financial data for use in maintaining accounting records. May also check the accuracy of figures, calculations, and postings pertaining to business transactions recorded by other workers.
Job Titles Include
Account Clerk, Accounting Assistant, Accounting Associate, Accounting Clerk, Accounting Specialist, Accounting Technician, Accounts Payable Clerk, Accounts Payable Specialist, Accounts Payables Clerk, Accounts Receivable Clerk

Wages

Bottom 15% Median Salary Top 10%
United States $23,880 $38,390 $59,630

Employment

current employment 2016 projected job openings 2016 - 2026 projected growth 2016 - 2026
United States 1,731,000 186,600 -1% to 1%

typical tasks

  • Operate computers programmed with accounting software to record, store, and analyze information.
  • Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes.
  • Comply with federal, state, and company policies, procedures, and regulations.
  • Receive, record, and bank cash, checks, and vouchers.
  • Code documents according to company procedures.
  • Perform financial calculations, such as amounts due, interest charges, balances, discounts, equity, and principal.
  • Reconcile or note and report discrepancies found in records.
  • Perform general office duties, such as filing, answering telephones, and handling routine correspondence.
  • Access computerized financial information to answer general questions as well as those related to specific accounts.
  • Classify, record, and summarize numerical and financial data to compile and keep financial records, using journals and ledgers or computers.
  • Debit, credit, and total accounts on computer spreadsheets and databases, using specialized accounting software.
  • Match order forms with invoices, and record the necessary information.
  • Perform personal bookkeeping services.
  • Prepare and process payroll information.
  • Prepare bank deposits by compiling data from cashiers, verifying and balancing receipts, and sending cash, checks, or other forms of payment to banks.
New Accounts Clerks $34,990 4,000 -2% or lower

Description

Interview persons desiring to open accounts in financial institutions. Explain account services available to prospective customers and assist them in preparing applications.
Job Titles Include
Administrative Assistant, Customer Service Representative, Financial Services Representative, Loan Processor, Member Service Representative, New Accounts Representative, Personal Banker, Relationship Manager, Retail Banker, Retail Service Representative

Wages

Bottom 15% Median Salary Top 10%
United States $25,990 $34,990 $50,010

Employment

current employment 2016 projected job openings 2016 - 2026 projected growth 2016 - 2026
United States 42,000 4,000 -2% or lower

typical tasks

  • Answer customers' questions and explain available services, such as deposit accounts, bonds, and securities.
  • Compile information about new accounts, enter account information into computers, and file related forms or other documents.
  • Inform customers of procedures for applying for services, such as ATM cards, direct deposit of checks, and certificates of deposit.
  • Perform teller duties as required.
  • Refer customers to appropriate bank personnel to meet their financial needs.
  • Interview customers to obtain information needed for opening accounts or renting safe-deposit boxes.
  • Collect and record customer deposits and fees and issue receipts, using computers.
  • Investigate and correct errors upon customers' request, according to customer and bank records.
  • Execute wire transfers of funds.
  • Perform foreign currency transactions and sell traveler's checks.
  • Process loan applications.
  • Obtain credit records from reporting agencies.
  • Issue initial and replacement safe-deposit keys to customers, and admit customers to vaults.
  • Duplicate records for distribution to branch offices.
  • Schedule repairs for locks on safe-deposit boxes.

 

I had someone there every step of the way. They walked me through what could have been a very stressful process. It put me on a path that started an epic journey.

-Kasey, Fort Riley

Everything was easy and my advisor with The Major Group walked me through it all. This was my third time going to college and by far the least stressful enrollment process.

-Felicia, Ft. Campbell

I loved the whole process. Everyone was very helpful and made sure that the program I wanted to join was something I wanted to do. It also helped me put my goals in place.

-Crystal, Fort Riley

There was a lot of help along the way, which was great. It was smooth and everything went well.

-Elizabeth, Fort Gordon

It was easy, simple, and quick. There was someone there every step of the way to help you fill out all the required documents. I would recommend to all military spouses who want to go to school, especially if you’re a stay-at-home spouse.

-Aeisha, Hunter Army Air Field

Everything was very easy to do and got done rather quickly from start to finish.

-Anne, Schofield Barracks, Hawaii

The enrollment process was quick and easy. Lots of help when needed.

-Rita, NAS JRB Fort Worth

 

"I had someone there every step of the way. They walked me through what could have been a very stressful process. It put me on a path that started an epic journey."

-Kasey, Fort Riley

"Everything was easy and my advisor with The Major Group walked me through it all. This was my third time going to college and by far the least stressful enrollment process."

-Felicia, Ft. Campbell

"I loved the whole process. Everyone was very helpful and made sure that the program I wanted to join was something I wanted to do. It also helped me put my goals in place."

-Crystal, Fort Riley

"There was a lot of help along the way, which was great. It was smooth and everything went well."

-Elizabeth, Fort Gordon

"It was easy, simple, and quick. There was someone there every step of the way to help you fill out all the required documents. I would recommend to all military spouses who want to go to school, especially if you’re a stay-at-home spouse."

-Aeisha, Hunter Army Air Field

"Everything was very easy to do and got done rather quickly from start to finish."

-Anne, Schofield Barracks, Hawaii

"The enrollment process was quick and easy. Lots of help when needed."

-Rita, NAS JRB Fort Worth

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We are proud partners with organizations that provide military spouse support and employment.

Military Spouse Employment Partnership Logo Military Spouse Mentor Logo National Military Family Association Logo Hiring Our Heroes Logo USA Cares Logo

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