Military Spouse: Get Computer Support Specialist Career Training

 

MyCAA-APPROVED IT PROGRAM

Computer Support Specialist

(CompTIA NETWORK+

and A+)

Earning CompTIA Network+ Certification means that the individual possess the knowledge and skills necessary to be a successful network professional offering a nationally-recognized and industry-recognized credential for experienced network technicians. Indeed, the most widely known technology companies recommend or require CompTIA Network+ Certification for their networking technicians.

CERTIFICATION: COMPTIA A+, Network+

PROGRAM COSTS: Varies

COURSE CONTACT HOURS: 375

PROGRAM DURATION: 6 Months

EXTERNSHIP AVAILABLE: Yes

Computer Support Specialist (CompTIA A+ and N+)

The Computer Support Specialist program is designed to prepare students to function as computer professionals in multiple technical, business, and healthcare settings. Computer technicians serve many technical support and IT operation roles with job titles such as Support Specialist, Field Service Technician, Desktop Support Analysist, and Help Desk Tier 2 Support. Net+ technicians serve many technical support and IT operation roles with job titles such as Network Administrator, Network Field Technician, System Engineer, IS Consultant, Help Desk Technician, Network Support Specialist, and Network Analyst.

Computer Support Specialist (CompTIA A+ and N+)

The Computer Support Specialist program is designed to prepare students to support computer users by configuring, troubleshooting, managing wired and wireless networks, and problem-solve computer issues, and connect users to the data they need to do their jobs regardless of the devices being used. This program will also prepare students to support the IT infrastructure through installing and configuring systems to secure applications, networks, and devices as well as perform threat analysis and respond with appropriate mitigation techniques.

 

Certification Opportunities

After completing this course, you should be able to:

  • Summarize DNS concepts and its components
  • Identify the benefits and challenges of increasingly converged networks
  • Describe the role and impact of networks on daily business and work
  • Explain the structure of a network, including end devices and intermediate devices, and the interconnecting media
  • Distinguish between circuit-switched and packet-switched communications
  • Describe the role of addressing and naming in network communications
  • Explain the purpose and function of protocols and standards in network communications
  • Explain how protocols enable communications between completely different network devices
  • Distinguish between networking protocols and networking standards
  • Explain the advantages of using a layered model to describe network functionality
  • Describe the role of each layer in the OSI reference model and the TCP/IP stack
  • Identify virtual network components
  • Describe the functions of the three upper OSI model layers
  • Describe the function of well-known TCP/IP Application Layer protocols and their related services
  • Explain the principles of network client–server operation
  • Use Microsoft Office

Technical Requirements

WINDOWS USERS

  • Windows 7, XP or Vista
  • 56K modem or higher
  • Soundcard & Speakers
  • Firefox, Chrome or Microsoft Internet Explorer

MAC OS USERS

  • Mac OS X or higher (in classic mode)
  • 56K modem or higher
  • Soundcard & Speakers
  • Apple Safari
SUPPORTED BROWSERS

System will support the two latest releases of each browser. When using older versions of a browser, users risk running into problems with the course software.

  • Windows Users: Firefox, Chrome, Explorer
  • Mac OS Users: Safari, Chrome, Firefox
SCREEN RESOLUTION

We recommend setting your screen resolution to 1024 x 768 pixels.

SUGGESTED PLUGINS

  • Flash Player
  • Real Player
  • Adobe Reader
  • Java

 

I had someone there every step of the way. They walked me through what could have been a very stressful process. It put me on a path that started an epic journey.

-Kasey, Fort Riley

Everything was easy and my advisor with The Major Group walked me through it all. This was my third time going to college and by far the least stressful enrollment process.

-Felicia, Ft. Campbell

I loved the whole process. Everyone was very helpful and made sure that the program I wanted to join was something I wanted to do. It also helped me put my goals in place.

-Crystal, Fort Riley

There was a lot of help along the way, which was great. It was smooth and everything went well.

-Elizabeth, Fort Gordon

It was easy, simple, and quick. There was someone there every step of the way to help you fill out all the required documents. I would recommend to all military spouses who want to go to school, especially if you’re a stay-at-home spouse.

-Aeisha, Hunter Army Air Field

Everything was very easy to do and got done rather quickly from start to finish.

-Anne, Schofield Barracks, Hawaii

The enrollment process was quick and easy. Lots of help when needed.

-Rita, NAS JRB Fort Worth

 

"I had someone there every step of the way. They walked me through what could have been a very stressful process. It put me on a path that started an epic journey."

-Kasey, Fort Riley

"Everything was easy and my advisor with The Major Group walked me through it all. This was my third time going to college and by far the least stressful enrollment process."

-Felicia, Ft. Campbell

"I loved the whole process. Everyone was very helpful and made sure that the program I wanted to join was something I wanted to do. It also helped me put my goals in place."

-Crystal, Fort Riley

"There was a lot of help along the way, which was great. It was smooth and everything went well."

-Elizabeth, Fort Gordon

"It was easy, simple, and quick. There was someone there every step of the way to help you fill out all the required documents. I would recommend to all military spouses who want to go to school, especially if you’re a stay-at-home spouse."

-Aeisha, Hunter Army Air Field

"Everything was very easy to do and got done rather quickly from start to finish."

-Anne, Schofield Barracks, Hawaii

"The enrollment process was quick and easy. Lots of help when needed."

-Rita, NAS JRB Fort Worth

STILL CONSIDERING YOUR OPTIONS?

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We are proud partners with organizations that provide military spouse support and employment.
Military Spouse Employment Partnership Logo Military Spouse Mentor Logo National Military Family Association Logo Hiring Our Heroes Logo USA Cares Logo

We are proud partners with organizations that provide military spouse support and employment.

Military Spouse Employment Partnership Logo Military Spouse Mentor Logo National Military Family Association Logo Hiring Our Heroes Logo USA Cares Logo

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